Licence Agreement
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Please read this agreement before installing BillingEvo. By installing, activating or using BillingEvo, you accept it. If you do not accept it, do not install or use the software.
1. The agreement
This Licence Agreement is between you and Sitehandy Solutions (registration NS0159990-H), Malaysia (“Sitehandy”, “we”, “us”). It applies together with the Terms of Service. If you accept it for a company, “you” means that company.
2. Definitions
- Software: the BillingEvo program, including updates we provide to you, and its documentation.
- Plan: the plan you bought, which sets the modules, limits, number of licensed domains and the support period.
- Licence key: the key or licence file we issue for your plan.
- Installation: one copy of the Software installed and running with its own database.
- Licensed domain: a domain that a licence key is tied to.
- Support period: the time during which you receive updates and support, as stated in your order or renewal.
3. Licence
We grant you a non-exclusive, non-transferable licence to install the Software on the licensed domains allowed by your Plan, and to use it to run your own business, including billing and supporting your own customers.
The modules and limits you can use, such as active clients, staff and servers, are those of your Plan. You may make backup copies of the Software for your own use.
4. What you may not do
You may not:
- sell, rent, sublicense, share or give the Software or a licence key to anyone else;
- run more installations, or use more licensed domains, than your Plan allows;
- remove, bypass or interfere with the licence check, Plan limits or module locks;
- offer the Software to others as a hosted service for their own billing;
- reverse engineer or decompile the Software, except where the law allows it despite this restriction;
- remove copyright notices or Sitehandy branding from the source code.
Changing the Software’s code is at your own risk. We are not obliged to support installations whose code has been changed.
5. Licence checks
The Software contacts our licence server to confirm your licence, once a day by default. Each check sends only the licence key, the domain, an installation ID and the Software version. It never sends your clients’, invoices’ or payments’ data.
- If your server cannot reach the internet when you activate, you can upload a licence file instead.
- If the licence server cannot be reached for a while, the Software keeps running during a grace period and shows superadmins how many days remain.
- When you upgrade your Plan, the extra modules open at the next check without reinstalling. When you downgrade, modules outside your Plan are locked, but their data is kept.
- At 90% of a Plan limit, staff see a warning. When a limit is reached, new records of that type are refused until you upgrade. Existing records are never affected.
6. Updates and support
During the support period you receive new releases of the Software and support as described in the Terms of Service.
When the support period ends and you do not renew, the Software keeps working fully under this licence. You stop receiving new releases and support until you renew. You can renew at any time at the renewal price that applies then.
7. Your data
All data you store in your Installation belongs to you and stays on your server. We do not access it unless you give us access for support. Under no licence state, including an expired support period or an ended licence, does the Software delete your data.
You are responsible for your Installation and for the data in it, including backups, server security and complying with the privacy and tax laws that apply to you and your customers.
8. Transfers
To move a licence to a different domain, or to transfer it to another business, contact us. Transfers need our written agreement, and the new owner must accept this agreement.
9. Ownership
The Software is licensed, not sold. Sitehandy and our licensors keep all rights in the Software and the BillingEvo name. Third-party open-source components included in the Software are provided under their own licences, and nothing in this agreement limits your rights under those licences.
10. Refunds
Your first purchase is covered by the 30-day money-back guarantee in the Terms of Service. If you receive a refund, your licence ends.
11. Term and termination
This licence starts when you first install or activate the Software and continues until it ends under this section.
We may end your licence by written notice if you seriously breach this agreement and, where the breach can be fixed, you do not fix it within 14 days of our notice. Your licence also ends if you receive a refund.
When your licence ends, you must stop using the Software and uninstall it. Before that, you can export your data. Sections 7, 9, 12, 13 and 15 continue to apply after the licence ends.
12. Warranty
We will fix defects in the Software that we can reproduce, during your support period. Apart from that, and to the extent the law allows, the Software is provided “as is”, and we do not promise that it will be error-free or meet every requirement of your business.
You are responsible for checking that your invoices, taxes and customer communications produced with the Software meet the rules that apply to you.
13. Limitation of liability
To the extent the law allows:
- we are not liable for indirect or consequential losses, or for loss of profit, revenue, business, goodwill or data;
- our total liability under this agreement is limited to the amount you paid us for the Software in the 12 months before the event that caused the claim.
Nothing in this agreement limits or excludes liability that cannot be limited or excluded by law.
14. Changes to this agreement
We may update this agreement for future versions of the Software. The version that applies to you is the one in force when you bought or last renewed your Plan.
15. Governing law
This agreement is governed by the laws of Malaysia. The courts of Malaysia have jurisdiction over any dispute about it.
16. Contact
Sitehandy Solutions (NS0159990-H), F-7 Tingkat 1, Bangunan Arked MARA, 71000 Port Dickson, Negeri Sembilan, Malaysia. Email: [email protected]
This agreement is available in English and Bahasa Melayu. If the two versions differ, the English version applies.